All exchanges and returns must be received within 30 days of purchase in their original condition.
- If an item was purchased outside of the English Retreads online boutique, it must be returned to the original point of purchase.
- Sale items can be exchanged but not refunded.
- Shipping charges for exchanges and returns are the responsibility of the customer.
- Defective items returned within 30 days of purchase will be exchanged at no shipping expense to the customer.
- Please send your return/exchange along with a copy of the invoice and reason for return to:
English Retreads c/o M&D Kitting 16740 East 2nd Avenue Aurora, CO 80011 Refunds will be given once we receive the item in our warehouse. |
- Exchanges: order the product you would like from our website before/after returning the unwanted product.
- All returns and exchanges should be shipped using a trackable and insured shipping method.
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